Refund and Returns Policy

At ZIVA, we strive to provide premium-quality products and a satisfying shopping experience. If you’re not entirely happy with your purchase, we’re here to help.

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1. Returns

Due to the nature of personal care and fragrance products, we dont accept returns

2. Non-Returnable Items

We do not accept returns or offer refunds on any of our product..

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3. Cancellations

Orders can only be cancelled within 2 hours of placing the order or before it is shipped.