Shipping Policy
At ZIVA, we are committed to delivering your favorite fragrances and wellness essentials quickly, safely, and reliably.
1. Shipping Time
We typically dispatch all orders within 24-48 hours of order confirmation.
Delivery Time: 5–6 business days from the date of dispatch (depending on your location).
2. Shipping Charges
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Free shipping on all prepaid orders across India.
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A nominal shipping fee may apply for Cash on Delivery (COD) orders or select remote locations.
3. Order Tracking
Once your order is shipped, you will receive an email or SMS with a tracking link so you can monitor your delivery status in real-time.
4. Delivery Partners
We work with trusted courier partners to ensure safe and timely delivery of your order.
In rare cases of unexpected delays due to weather, holidays, or logistics issues, we’ll keep you informed.
5. Delivery Areas
We currently ship across India.
