Terms & Conditions
Welcome to ZIVA. These Terms & Conditions govern your use of our website, products, and services. By accessing or using our site, you agree to comply with and be bound by the following terms.
1. Product Information
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We strive to ensure that all product descriptions, images, and prices are accurate and up to date. However, errors may occur.
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Product availability is subject to change without notice.
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The colors and scents may appear slightly different due to screen/display variations.
3. Pricing & Payments
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All prices are listed in INR (₹) and include applicable taxes unless mentioned otherwise.
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We accept secure online payments through trusted gateways.
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In case of pricing errors, ZIVA reserves the right to cancel or refund the order.
4. Orders & Cancellations
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ZIVA reserves the right to refuse or cancel any order at our discretion.
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Orders can be cancelled within 2 hours of placement or before dispatch. Once shipped, cancellation isn’t possible..
5. Returns & Refunds
Please refer to our Return & Refund Policy for detailed information.
6. Shipping
We aim to deliver products within 5–6 business days across India. For full details, visit our Shipping Policy.
7. Intellectual Property
All content, images, logos, product names, and designs on this site are the intellectual property of ZIVA. Unauthorized use is strictly prohibited.
8. Limitation of Liability
ZIVA shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or website.
9. Governing Law
These terms are governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in [New Delhi].
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with the updated date.
